Confl Social Netwks/Comm

Conflict and communications technologies are inextricably connected and this relationship is increasingly mediated by social networks. Individuals and organizations face many challenges in using online technology for collaboration and conflict mediation purposes. Recent software innovations can facilitate knowledge acquisition, network building, and the analysis and presentation of conflict-related data. For professionals working in the field of conflict resolution, it is imperative to understand the role developments in communications technologies has played in exacerbating and/or resolving conflicts. This course will analyze the relationship between conflict and communications technologies. It will explore the challenges that individuals and networks face in using online technology for collaboration and conflict mediation purposes. It will demonstrate how recent software and social media innovations can facilitate knowledge acquisition, network building, and the analysis and presentation of conflict-related data. Finally, it will analyze contemporary cases where developments in communications technologies have played a critical role in exacerbating and/or resolving conflicts. The course focuses on international peacebuilding and business and human rights cases. The former cases include Israel-Palestine, refugees, African peacebuilding, genocide prevention, and election violence monitoring. The latter cases include online harassment, cross-national email conflicts, sex trafficking, new business models such as Uber and AirBnB, and extractive resource conflicts. The course will also instruct students in the use of social software (such as blogs, social media curation, and networking/visual mapping) and improve their “digital literacy” on a range of technologies. The course will provide practical (and often provocative) examples and challenge students to reflect on how these experiences and tools will be useful in their professional development and work environments.